Please note that this facility may not be available at your credit union.
Step 1 – Go to the Withdraw Funds Page
This page can be located by clicking on the, ‘Accounts,’ option on the main menu on the left side of the page. Then click the, ‘Withdraw Funds,’ tab at the top of the page.
Step 2 – Specify Where to Withdraw Funds From
Use the first drop down menu to select a balance. This is the balance that the funds will be withdrawn from. The amount currently saved in the selected balance will display in the next box.
Step 3 – Enter Amount and Date
Enter the amount you are requesting to withdraw. Do not enter commas. Enter the withdrawal date in the following box. Alternatively, you can select a date in the calendar that loads when the box is clicked.
Step 4 – Enter Payment Details
In the, ‘Payment Option,’ drop down box you are given two options, cheque and EFT:
- Cheque – Selecting this will notify the credit union that you wish to collect the funds personally.
- EFT – Selecting this allows you to withdraw the funds to a bank account. When clicked, three additional text boxes will appear. Just enter the bank name, sort code and account number into the relevant boxes.
Click on the Request Funds button to complete the process. Please note that the balances shown include all lodgements made, excluding uncleared cheques. Please also note that the share balances shown may be partially or fully pledged as security for a loan and may not be eligible to be withdrawn.