How do I Make a One-Off Bill Payment Online?

Please note that this facility may not be available at your credit union.


Step 1 – Go to the Make Payment Screen

This page can be located by clicking on the, ‘Payments,’ option on the main menu on the left side of the page. Then click the, ‘Make Payment,’ tab at the top of the page. This tab loads by default when, ‘Payments,’ is selected. Select, ‘External Payment/Bill Payment,’ and click on Next. When the next screen loads, select one-off payment then click the Next button.


Step 2 – Enter the Originating Details

Once the page has loaded select a balance from the drop down menu. This will be the balance the payment will be made from. The, “Current Balance,” box will display the amount held in the selected balance. Click the Next button to progress to the next screen.


Step 3 – Enter the Amount

Enter the amount you wish to pay for the one-off transaction. Do not use commas. Click the Next button to progress to the next screen.


Step 4 – Enter a Due Date

Enter the date you wish the payment to be made in the due date box. Enter the date using the following format: dd/mm/yyyy. Alternatively, you can click the calendar icon to select a date using the calendar.


Step 5 – Select a Destination

Select a destination to make the payment to from the drop down menu. For more information on setting up destinations click here.

Selecting a destination will display its details in the boxes below the drop down menu. Ensure that the details are correct then press the Next button. You will be asked to confirm your password for security reasons. Doing so will complete the payment request.

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