CU Online
How do I View my Lodgement History?
This page can be located by clicking on the, ‘Lodgements,’ option on the main menu on the left side of the page. All lodgements processed for your account will be displayed on a table on this page. This includes pending lodgements which have yet to occur. If you have any questions about lodgements or payments please contact the Credit Union.
How do I make a Regular Payment to a Member of a Different Credit Union?
Please note that this facility may not be available at your credit union.
Step 1 – Go to the Make Payment Screen
This page can be located by clicking on the, ‘Payments,’ option on the main menu on the left side of the page. Then click the, ‘Make Payment,’ tab at the top of the page. This tab loads by default when, ‘Payments,’ is selected.
Select, ‘Payment to another account in another Credit Union,’ and click on Next. When the next screen loads, select regular payment then click the Next button. Click Next to progress to the next screen.
Click Next to progress to the next screen.
Step 2 – Enter the Originating Details
Once the page has loaded select a balance from the drop down menu. This will be the balance the payment will be made from. The, “Current Balance,” box will display the amount held in the selected balance. Click the Next button to progress to the next screen.
Step 3 – Enter the Amount
Enter the amount you wish to pay for the one-off transaction. Do not use commas. Click the Next button to progress to the next screen.
Step 4 – Enter a Due Date
Enter the date you wish the first payment to bemade in the due date box. Enter the date using the following format: dd/mm/yyyy. Alternatively, you can click the calendar icon to select a date using the calendar.
Step 5 – Select a Destination
Select a destination to make the payment to from the drop down menu. For more information on setting up destinations click here.
Selecting a destination will display its details in the boxes below the drop down menu. Ensure that the details are correct then press the Next button. You will be asked to confirm your password for security reasons. Doing so will complete the payment request.
Step 1 – Go to the Make Payment Screen
This page can be located by clicking on the, ‘Payments,’ option on the main menu on the left side of the page. Then click the, ‘Make Payment,’ tab at the top of the page. This tab loads by default when, ‘Payments,’ is selected.
Select, ‘Payment to another account in another Credit Union,’ and click on Next. When the next screen loads, select regular payment then click the Next button. Click Next to progress to the next screen.
Click Next to progress to the next screen.
Step 2 – Enter the Originating Details
Once the page has loaded select a balance from the drop down menu. This will be the balance the payment will be made from. The, “Current Balance,” box will display the amount held in the selected balance. Click the Next button to progress to the next screen.
Step 3 – Enter the Amount
Enter the amount you wish to pay for the one-off transaction. Do not use commas. Click the Next button to progress to the next screen.
Step 4 – Enter a Due Date
Enter the date you wish the first payment to bemade in the due date box. Enter the date using the following format: dd/mm/yyyy. Alternatively, you can click the calendar icon to select a date using the calendar.
Step 5 – Select a Destination
Select a destination to make the payment to from the drop down menu. For more information on setting up destinations click here.
Selecting a destination will display its details in the boxes below the drop down menu. Ensure that the details are correct then press the Next button. You will be asked to confirm your password for security reasons. Doing so will complete the payment request.
How do I make a One-Off Payment to a Member of a Different Credit Union?
Please note that this facility may not be available at your credit union.
Step 1 – Go to the Make Payment Screen
This page can be located by clicking on the, ‘Payments,’ option on the main menu on the left side of the page. Then click the, ‘Make Payment,’ tab at the top of the page. This tab loads by default when, ‘Payments,’ is selected.
Select, ‘Payment to another account in another Credit Union,’ and click on Next. When the next screen loads, select one-off payment then click the Next button. Click Next to progress to the next screen.
Click Next to progress to the next screen.
Step 2 – Enter the Originating Details
Once the page has loaded select a balance from the drop down menu. This will be the balance the payment will be made from. The, “Current Balance,” box will display the amount held in the selected balance. Click the Next button to progress to the next screen.
Step 3 – Enter the Amount
Enter the amount you wish to pay for the one-off transaction. Do not use commas. Click the Next button to progress to the next screen.
Step 4 – Enter a Due Date
Enter the date you wish the first payment to bemade in the due date box. Enter the date using the following format: dd/mm/yyyy. Alternatively, you can click the calendar icon to select a date using the calendar.
Step 5 – Select a Destination
Select a destination to make the payment to from the drop down menu. For more information on setting up destinations click here.
Selecting a destination will display its details in the boxes below the drop down menu. Ensure that the details are correct then press the Next button. You will be asked to confirm your password for security reasons. Doing so will complete the payment request.
Step 1 – Go to the Make Payment Screen
This page can be located by clicking on the, ‘Payments,’ option on the main menu on the left side of the page. Then click the, ‘Make Payment,’ tab at the top of the page. This tab loads by default when, ‘Payments,’ is selected.
Select, ‘Payment to another account in another Credit Union,’ and click on Next. When the next screen loads, select one-off payment then click the Next button. Click Next to progress to the next screen.
Click Next to progress to the next screen.
Step 2 – Enter the Originating Details
Once the page has loaded select a balance from the drop down menu. This will be the balance the payment will be made from. The, “Current Balance,” box will display the amount held in the selected balance. Click the Next button to progress to the next screen.
Step 3 – Enter the Amount
Enter the amount you wish to pay for the one-off transaction. Do not use commas. Click the Next button to progress to the next screen.
Step 4 – Enter a Due Date
Enter the date you wish the first payment to bemade in the due date box. Enter the date using the following format: dd/mm/yyyy. Alternatively, you can click the calendar icon to select a date using the calendar.
Step 5 – Select a Destination
Select a destination to make the payment to from the drop down menu. For more information on setting up destinations click here.
Selecting a destination will display its details in the boxes below the drop down menu. Ensure that the details are correct then press the Next button. You will be asked to confirm your password for security reasons. Doing so will complete the payment request.
How do I Make a Regular Payment to Another Member of my Credit Union?
Please note that this facility may not be available at your credit union.
Step 1 – Go to the Make Payment Screen
This page can be located by clicking on the, ‘Payments,’ option on the main menu on the left side of the page. Then click the, ‘Make Payment,’ tab at the top of the page. This tab loads by default when, ‘Payments,’ is selected.
Select, ‘Payment to another account in your Credit Union,’ and click on Next. When the next screen loads, select regular payment then click the Next button. Two boxes will appear allowing you to enter the frequency of the payment (monthly, weekly etc.) and the start date of the payment.
Click Next to progress to the next screen.
Step 2 – Enter the Originating Details
Once the page has loaded select a balance from the drop down menu. This will be the balance the payment will be made from. The, “Current Balance,” box will display the amount held in the selected balance. Click the Next button to progress to the next screen.
Step 3 – Enter the Amount
Enter the amount you wish to pay for the one-off transaction. Do not use commas. Click the Next button to progress to the next screen.
Step 4 – Enter a Due Date
Enter the date you wish the first payment to bemade in the due date box. Enter the date using the following format: dd/mm/yyyy. Alternatively, you can click the calendar icon to select a date using the calendar.
Step 5 – Select a Destination
Select a destination to make the payment to from the drop down menu. For more information on setting up destinations click here.
Selecting a destination will display its details in the boxes below the drop down menu. Ensure that the details are correct then press the Next button. You will be asked to confirm your password for security reasons. Doing so will complete the payment request.
Step 1 – Go to the Make Payment Screen
This page can be located by clicking on the, ‘Payments,’ option on the main menu on the left side of the page. Then click the, ‘Make Payment,’ tab at the top of the page. This tab loads by default when, ‘Payments,’ is selected.
Select, ‘Payment to another account in your Credit Union,’ and click on Next. When the next screen loads, select regular payment then click the Next button. Two boxes will appear allowing you to enter the frequency of the payment (monthly, weekly etc.) and the start date of the payment.
Click Next to progress to the next screen.
Step 2 – Enter the Originating Details
Once the page has loaded select a balance from the drop down menu. This will be the balance the payment will be made from. The, “Current Balance,” box will display the amount held in the selected balance. Click the Next button to progress to the next screen.
Step 3 – Enter the Amount
Enter the amount you wish to pay for the one-off transaction. Do not use commas. Click the Next button to progress to the next screen.
Step 4 – Enter a Due Date
Enter the date you wish the first payment to bemade in the due date box. Enter the date using the following format: dd/mm/yyyy. Alternatively, you can click the calendar icon to select a date using the calendar.
Step 5 – Select a Destination
Select a destination to make the payment to from the drop down menu. For more information on setting up destinations click here.
Selecting a destination will display its details in the boxes below the drop down menu. Ensure that the details are correct then press the Next button. You will be asked to confirm your password for security reasons. Doing so will complete the payment request.
How do I Make a One-off Payment to Another Member of my Credit Union?
Please note that this facility may not be available at your credit union.
Step 1 – Go to the Make Payment Screen
This page can be located by clicking on the, ‘Payments,’ option on the main menu on the left side of the page. Then click the, ‘Make Payment,’ tab at the top of the page. This tab loads by default when, ‘Payments,’ is selected.
Select, ‘Payment to another account in your Credit Union,’ and click on Next. When the next screen loads, select one-off payment then click the Next button. Click Next to progress to the next screen.
Step 2 – Enter the Originating Details
Once the page has loaded select a balance from the drop down menu. This will be the balance the payment will be made from. The, “Current Balance,” box will display the amount held in the selected balance. Click the Next button to progress to the next screen.
Step 3 – Enter the Amount
Enter the amount you wish to pay for the one-off transaction. Do not use commas. Click the Next button to progress to the next screen.
Step 4 – Enter a Due Date
Enter the date you wish the first payment to bemade in the due date box. Enter the date using the following format: dd/mm/yyyy. Alternatively, you can click the calendar icon to select a date using the calendar.
Step 5 – Select a Destination
Select a destination to make the payment to from the drop down menu. For more information on setting up destinations click here.
Selecting a destination will display its details in the boxes below the drop down menu. Ensure that the details are correct then press the Next button. You will be asked to confirm your password for security reasons. Doing so will complete the payment request.
Step 1 – Go to the Make Payment Screen
This page can be located by clicking on the, ‘Payments,’ option on the main menu on the left side of the page. Then click the, ‘Make Payment,’ tab at the top of the page. This tab loads by default when, ‘Payments,’ is selected.
Select, ‘Payment to another account in your Credit Union,’ and click on Next. When the next screen loads, select one-off payment then click the Next button. Click Next to progress to the next screen.
Step 2 – Enter the Originating Details
Once the page has loaded select a balance from the drop down menu. This will be the balance the payment will be made from. The, “Current Balance,” box will display the amount held in the selected balance. Click the Next button to progress to the next screen.
Step 3 – Enter the Amount
Enter the amount you wish to pay for the one-off transaction. Do not use commas. Click the Next button to progress to the next screen.
Step 4 – Enter a Due Date
Enter the date you wish the first payment to bemade in the due date box. Enter the date using the following format: dd/mm/yyyy. Alternatively, you can click the calendar icon to select a date using the calendar.
Step 5 – Select a Destination
Select a destination to make the payment to from the drop down menu. For more information on setting up destinations click here.
Selecting a destination will display its details in the boxes below the drop down menu. Ensure that the details are correct then press the Next button. You will be asked to confirm your password for security reasons. Doing so will complete the payment request.
How do I Make a One-Off Bill Payment Online?
Please note that this facility may not be available at your credit union.
Step 1 – Go to the Make Payment Screen
This page can be located by clicking on the, ‘Payments,’ option on the main menu on the left side of the page. Then click the, ‘Make Payment,’ tab at the top of the page. This tab loads by default when, ‘Payments,’ is selected. Select, ‘External Payment/Bill Payment,’ and click on Next. When the next screen loads, select one-off payment then click the Next button.
Step 2 – Enter the Originating Details
Once the page has loaded select a balance from the drop down menu. This will be the balance the payment will be made from. The, “Current Balance,” box will display the amount held in the selected balance. Click the Next button to progress to the next screen.
Step 3 – Enter the Amount
Enter the amount you wish to pay for the one-off transaction. Do not use commas. Click the Next button to progress to the next screen.
Step 4 – Enter a Due Date
Enter the date you wish the payment to be made in the due date box. Enter the date using the following format: dd/mm/yyyy. Alternatively, you can click the calendar icon to select a date using the calendar.
Step 5 – Select a Destination
Select a destination to make the payment to from the drop down menu. For more information on setting up destinations click here.
Selecting a destination will display its details in the boxes below the drop down menu. Ensure that the details are correct then press the Next button. You will be asked to confirm your password for security reasons. Doing so will complete the payment request.
Step 1 – Go to the Make Payment Screen
This page can be located by clicking on the, ‘Payments,’ option on the main menu on the left side of the page. Then click the, ‘Make Payment,’ tab at the top of the page. This tab loads by default when, ‘Payments,’ is selected. Select, ‘External Payment/Bill Payment,’ and click on Next. When the next screen loads, select one-off payment then click the Next button.
Step 2 – Enter the Originating Details
Once the page has loaded select a balance from the drop down menu. This will be the balance the payment will be made from. The, “Current Balance,” box will display the amount held in the selected balance. Click the Next button to progress to the next screen.
Step 3 – Enter the Amount
Enter the amount you wish to pay for the one-off transaction. Do not use commas. Click the Next button to progress to the next screen.
Step 4 – Enter a Due Date
Enter the date you wish the payment to be made in the due date box. Enter the date using the following format: dd/mm/yyyy. Alternatively, you can click the calendar icon to select a date using the calendar.
Step 5 – Select a Destination
Select a destination to make the payment to from the drop down menu. For more information on setting up destinations click here.
Selecting a destination will display its details in the boxes below the drop down menu. Ensure that the details are correct then press the Next button. You will be asked to confirm your password for security reasons. Doing so will complete the payment request.
Step 3 – Enter Repayment Details
This section of the Loan Calculator contains two boxes. You must choose only one box to key information into. Do not use both.
Clicking Reset will clear all the boxes and reset the entire form.
- Box A: Duration in Months – Enter the how many months you want to repay the loan over in this box. When you click the Calculate button, the repayment amount per month will appear in Box B.
- Box B: Repayment – Enter how much you wish to pay in each instalment in this box. When you click the Calculate button the duration in months it will take to repay the loan will appear in Box A.
Clicking Reset will clear all the boxes and reset the entire form.
How do I Use the Loan Calculator?
Step 1 – Go to the Loan Calculator Page
This page can be located by clicking on the, ‘Loans,’ option on the main menu on the left side of the page. Then click the, ‘Loan Calculator,’ tab at the top of the page.
Step 2 – Enter Loan Details
Use the options provided to specify the loan you wish to calculate:
This page can be located by clicking on the, ‘Loans,’ option on the main menu on the left side of the page. Then click the, ‘Loan Calculator,’ tab at the top of the page.
Step 2 – Enter Loan Details
Use the options provided to specify the loan you wish to calculate:
- Loan Type – Select from the menu one of the loan types that are available from the Credit Union.
- Current Loans – Select one your current loans from this drop down box to display its amount in the, ‘Current Loan Amount,’ box. Doing this will allow you to see how a new loan will affect your current balance. The total is displayed in the, ‘Total Loan,’ box.
- New Loan Amount – Enter the amount you wish to borrow. Do not use commas.
- Repayment Frequency – Choose whether you wish to pay the loan back monthly, weekly or fortnightly.
How do I View my Loan Balances?
Step 1 – Go to the Loan History Page
This page can be located by clicking on the, ‘Loans,’ option on the main menu on the left side of the page. Then click the, ‘Loan History,’ tab at the top of the page. This tab loads by default when, ‘Loans,’ is selected.
Step 2 – View Loan Details
The page lists the entire loan history for the selected account. To view more information about a specific loan, click on the circular button in the, ‘Details,’ column.
This page can be located by clicking on the, ‘Loans,’ option on the main menu on the left side of the page. Then click the, ‘Loan History,’ tab at the top of the page. This tab loads by default when, ‘Loans,’ is selected.
Step 2 – View Loan Details
The page lists the entire loan history for the selected account. To view more information about a specific loan, click on the circular button in the, ‘Details,’ column.
How do I View my Statements/Transactions?
Step 1 – Go to the View Statement Page
This page can be located by clicking on the, ‘Accounts,’ option on the main menu on the left side of the page. Then click the, ‘View Statement,’ tab at the top of the page.
Step 2 – Select a Balance to View
Use the first two text boxes on the page to select, where applicable, an account and a balance to view.
Step 3 – Select a Time Period
The third drop down box allows you to specify the time period you wish to view transactions for. To specify two exact dates, click on the link at the top of the page that reads, ‘Click here to view a statement between 2 dates.’ Doing so will present you with two boxes to specify the dates. The final drop down box on this page allows you to specify the order in which the transactions are listed; ‘recent first,’ or, ‘earliest first.’ Click, ‘View Transactions,’ to see a list of transactions for the time you have specified.
This page can be located by clicking on the, ‘Accounts,’ option on the main menu on the left side of the page. Then click the, ‘View Statement,’ tab at the top of the page.
Step 2 – Select a Balance to View
Use the first two text boxes on the page to select, where applicable, an account and a balance to view.
Step 3 – Select a Time Period
The third drop down box allows you to specify the time period you wish to view transactions for. To specify two exact dates, click on the link at the top of the page that reads, ‘Click here to view a statement between 2 dates.’ Doing so will present you with two boxes to specify the dates. The final drop down box on this page allows you to specify the order in which the transactions are listed; ‘recent first,’ or, ‘earliest first.’ Click, ‘View Transactions,’ to see a list of transactions for the time you have specified.