Accessibility Complaint Process

Formal Complaints
If you are dissatisfied about how we respond to your query or complaint, you can complain to the office if the ombudsman under the terms of the Disability Act 2025.

Office of the Ombudsman
6 Earlsfort Terrace,
Saint Kevin’s,
Dublin 2,
D02 W773

Phone : (01) 639 5600
Email : complaints@ombudsman.ie
Web Site : https://ombudsman.ie/en/

Formal Approval of this Accessibility Statement
This Accessibility Statement is approved by :

Paul Shaw
CEO: Tullamore Credit Union

Caroline Collins Murphy
DCEO: Tullamore Credit Union

Date: This statement was created on the 30 May 2026.